Terms of service

Your account and workspace

You are responsible for the information you add, for what your workspace's members and the agents you connect do in it, and for keeping your account secure. Only connect provider accounts you are authorized to use. A workspace's owner manages its members, its plan and its data.

Acceptable use

Do not use Unisonia, or Sona and her sandboxes, to:

• attack, probe or overload any system, network or account, or get around a security or rate limit;
• scrape or crawl sites against their terms or their robots rules;
• create, store or spread malware, or run code meant to harm;
• host or make illegal content, content that infringes others' rights, or content that harasses, deceives or exploits people;
• abuse third-party services, including breaking their terms through Unisonia or with credentials you are not allowed to use;
• send spam, or mine cryptocurrency;
• reverse engineer Unisonia, resell it, or use it to build a competing service.

Sona's code sessions run in a sandbox that can reach the open web unless the project restricts it. You are responsible for the work you give her and for where it sends her.

Sona and AI output

Sona proposes; people approve. What she makes is made by AI models and can be wrong, incomplete or unsuitable, and may resemble other content. Review what she makes before you use it, merge it, publish it or decide on it. You own what you put into Unisonia, and, as far as we can grant it, what Sona makes for you; you are responsible for how you use it.

Connected data

Unisonia shows information retrieved from the providers you connect. Provider data can be delayed, corrected or incomplete. Financial figures are for operational visibility: check them against the source before accounting, tax or other consequential decisions.

Plan and trial

The workspace plan costs $49.99 USD a month or $479 USD a year, whatever the number of members, plus tax where it applies. A workspace can start a 7-day free trial once, with a payment method; we email you before it ends, and when it ends the plan you chose is charged and renews every month or year until canceled. You can switch between monthly and yearly under Billing.

From time to time an offer takes a share off the plan for a new subscription. Its page states the plans it covers, how long the discount lasts and the date the offer ends; after that date it can no longer be taken, and a subscription that took it keeps it for the time stated.

You can cancel under Billing; cancellation takes effect at the end of the current period, and signing out does not cancel the plan. If a renewal payment fails, the workspace stays open for a short grace period, then its work pauses until the plan is paid.

Credits

Everything Sona does uses credits, measured at Unisonia's rates. The plan includes 2,500 credits each month, on the yearly plan too (500 credits in a trial), which do not carry over; past them, work draws on a balance you top up at 100 credits for each US dollar, plus tax, which carries over and needs an active plan to spend. If you turn on auto top-up, the plan's payment method is charged the amount you choose whenever the balance falls below your threshold. When the credits or your monthly limit run out, Sona's work pauses.

Credits have no cash value and are not refunded when a workspace is canceled or deleted, except where the law requires. Nothing in these terms limits your statutory rights.

Suspension and termination

You can stop at any time: cancel the plan, and delete your workspace under Settings › Workspace › General. We may suspend or end access, after notice where we reasonably can, if you break these terms, do not pay, or put Unisonia, its users or others at risk, and we may stop offering Unisonia with reasonable notice.

Before deleting a workspace, export its data under Settings › Workspace › General. A deleted workspace's data is deleted, as the privacy policy describes, and cannot be restored.

Disclaimer of warranties

Unisonia is provided as is and as available. To the extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement, and we do not promise that Unisonia, Sona or the providers it connects will be uninterrupted, error-free or accurate.

Limitation of liability

To the extent the law allows, Unisonia is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, and its total liability for any claim about Unisonia is limited to what you paid for it in the 12 months before the claim. These limits do not apply where the law does not allow them, such as for fraud, or for death or injury caused by negligence.

Changes

We may update Unisonia and these terms as it develops. When we change the terms we update the date above; we tell workspace owners before a material change takes effect, and continuing to use Unisonia after that means you accept it. Changes to the plan's price apply from the next period after notice.

Contact

For product help, billing support, general inquiries or questions about these terms, email [email protected].